How to get delisted from UCEPROTECT (Levels 1–3)
Spamtrap-driven lists: Level 1 = single IPs, Level 2 = provider allocations, Level 3 = entire networks (ASNs).
Fix the cause first
- Stop the spam source — listings are spamtrap-driven and recur while abuse continues.
Automatic while their spamtraps keep receiving mail from the IP or range.
Then request removal
- Level 1 (your specific IP): expires automatically 7 days after the last spam hits their traps. Fix the source and wait — that's the whole process.
- Levels 2 and 3 list your provider's address space, not you: you can't delist yourself, only your hosting/network provider can change the situation. UCEPROTECT itself says end-customer removal requests at Level 3 are futile.
- UCEPROTECT sells paid "express delisting". The widespread industry advice (Sucuri and most deliverability practitioners) is: don't pay. Level 1 expires free in 7 days, Levels 2/3 are collateral listings most major mail providers ignore, and paying doesn't prevent relisting.
Cost: Level 1 is free via 7-day expiry. Paid express delisting exists but is widely advised against — it's optional by their own description and doesn't stop relisting.
Before any delisting request — the fundamentals
- ·Find and clean the actual source: compromised accounts or machines, malware, insecure web forms, open relays or proxies (many "open relays" turn out to be infected machines).
- ·Set up SPF and DKIM on everything that sends, and publish DMARC.
- ·Give every sending IP meaningful, matching forward and reverse DNS (PTR).
- ·Make sure abuse@ and postmaster@ addresses exist, are monitored, and never bounce.
- ·Only then request delisting where the operator offers it — every major operator relists automatically (or keeps filtering) while the cause persists.
Process verified against the operator's own pages on 2026-07-12.
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